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Cloud Technologies

Cloud Business Phone System

Empire Communications starts by giving users all of the traditional phone features you would expect of a business communications tool. With an ECI cloud-based business phone system, we can use your existing Internet connection or provide a dedicated circuit to connect your site to our cloud phone infrastructure to increase quality and reliability.

Benefits of a Cloud Business Phone and Communication Systems

Our cloud based solution reduces the costs associated with hardware, infrastructure and maintenance; is easier to deploy, highly scalable, functions across all devices and integrates with software/CRM’s and business applications.

Plans and Pricing

1, 3, or 5 Year Contracts Available for below plans

  • Basic
    • $ 30 Monthly
      • Traditional Features: Intercom, Redial, Transfer, Auto Attendant, Voice-mail to Email
      • Local Number
      • Unlimited Minutes Canada / USA
      • Telephone Hardware Required
  • Standard
    • $ 35 Monthly
      • Basic Package +
      • Mobile & Desktop App • Instant Messaging
      • 25 Party Web Conference Bridge
      • Web, Video, White Board Office 365 Integration
      • Voicemail Transcription
  • Premium
    • $ 75 Monthly
      • Standard Package +
      • CRM Integration (i.e.: Salesforce, Hubspot, Zendesk+)
      • Contact Centre Solution
        • - Automated Call Back
        • - Skills Based Routing
        • - Reporting
        • - CDR Records
      • Hot-desking, Voice Mail Transcription
      • Call recording + $5.00/mos

Hardware (such as phones, switches, and routers) are additional and will be quoted separately. Installation is additional.* Canada & US Calling – Canada/Continental USA Calling included (Alaska, Hawaii, American Samoa, US Virgin IslandsNorthern Mariana Islands, Guam, and Puerto Rico not included)

We also offer a full solution and support» IP Phones and Applications» PoE Switches» Routers, and more to get you up and running

To learn more please do not hesitate to contact our Sales Department (at Sales@empire-team.com) or talk to someone in person by calling 1.888.618.8847